Communication

Getting the Best Possible Outcome

Negotiation Skills for Leaders

Leaders have to work with people both inside and outside the organisation, oftentimes with cross purposes.

How can leaders maintain a working relationship while still getting the best possible outcome?

Negotiation functions in our day-to-day lives from large group problem solving to getting the best price on products or services.

This program considers how to negotiate to get the best outcomes while still retaining an effective working relationship.

This workshop includes a negotiation case study where participants can practically apply their skills and receive feedback on their approach.

  • As a resulting of attending this program, participants will:

    • Consider the needs of each party in a negotiation

    • Apply a collaborative problem-solving methodology to negotiations

    • Engage effectively difficult conversations

    • Build and maintain a positive relationship while getting the best possible outcome

    • Increase their negotiating power by creating a Best Alternative to a Negotiated Agreement (BATNA)

    • Social insight: Political nous and interpersonal savvy

    • Social skills: Relationship management

    • Collaborative problem solving

    • Principled Negotiation

    • 5.5-hour virtual delivery (breaks included)

    • Facilitator-led knowledge transfer

    • Small group and large group discussion

    • Case study: Difficult conversation

Managing Relationships: North, South, East and West

Communicating effectively within the organisation

It is the organisation’s people and the way they interact with each other that keeps an organisation running effectively.

However, this can be difficult in the face of complexity and hierarchy where dynamic formal and informal relationships exist between actors.

When people are unable to develop or rely on relationships (both formal and informal) with other actors, organisations can become easily misaligned: inefficiency and ineffectiveness quickly follows.

However, when people develop, maintain, and rely on productive relationships with those above, below and at their level in the hierarchy, organisational value is not only created but amplified.

Simply put, the value created together is greater than the sum of each individual alone.

The focus of this program will be on developing relationships with your manager, your manager’s manager, your team, and your colleagues. It is through these relationships that people effectively contribute to the organisation and amplify the total value created.

  • As a resulting of attending this program, participants will:

    • Consider their ‘leadership shadow’ by understanding and influencing attributions by others

    • Apply emotional intelligence to enhance interactions with others

    • Develop social insight and wield effective social skills

    • Position themselves within their system and become a system broker

    • Social insight: Political nous, interpersonal savvy, and service orientation

    • Social skills: Impact management, relationship management, and leading group processes

    • Emotional intelligence

    • Impression management

    • 3-hour virtual delivery

    • Facilitator-led knowledge transfer

    • Small group and large group discussion

    • Knowledge Broker Analysis

“Max went above and beyond in caring about each of us and always being open and approachable.

I’m so grateful for your willingness to witness me and to be a support as I came face to face with my shadow and worked out how to be the best leader I can be.

It was way more than I expected and you’re amazing.

Thank you for being you.”

-Assistant Director, Department of Prime Minister and Cabinet

Government Writing Gold Standards

Modern, public sector writing techniques

Good writing is clear thinking made visible. The most important ideas in government are examined in writing and it is more important than ever that audiences, particularly internal stakeholders who make decisions and external stakeholders who use an organisation’s services, can quickly and easily understand the ideas that are being conveyed to them in a written document.

The focus of this program is on absolute essentials to modern, government writing.

The focus will be on plain English, structure (of sentences, paragraphs and documents), and targeting audience to ensure that the writer’s ideas are clear and easy to understand by their reader.

  • As a resulting of attending this program, participants will:

    • Understand their personal and organisational writing context

    • Write clearly, concisely, and use plain English

    • Structure their documents to communicate more effectively and ensure flow

    • Construct documents aimed at a target audience

    • Plain English

    • Active voice and syntax

    • Critical thinking and analysis

    • Document scoping

    • 3-hour virtual delivery

    • Facilitator-led knowledge transfer

    • Exploration of the department’s style guide and Commonwealth Style Manual

    • Editing and proofreading of context-relevant text types and writing examples

You and your Team Leaders are one step away from breaking new ground in Team Performance, Culture and Authenticity.

Join us for a Communication workshop.

Your guides

Get to know the team who deliver the Rixe Group Leadership programs.